Alfiansyah, Wisnu, Husain Husain, Muhammad Tahir, and Heroe Santoso. “Analysis of ITIL Implementation in Information Technology Service Management at BPOM Mataram”. JURNAL UNITEK 19, no. 01 (July 14, 2026): 159–170. Accessed July 27, 2026. https://ejurnal.itbriaupesisir.ac.id/index.php/unitek/article/view/2026-07-14.